We collect what we need to run Klonr Chat: your account details, fan messages you process through us, and standard technical/usage logs. We use it to provide the service, prevent fraud, and bill you. We don't sell your data. We host data in the US (Hostinger) and use third-party processors (Stripe, Anthropic, Gmail). You have rights to access, correct, and delete your data. Contact klonraihelp@gmail.com with any privacy questions.
This Privacy Policy explains how Bedroom Traders Ltd ("Klonr", "we", "us") collects, uses, shares, and protects personal data when you use Klonr Chat (the "Service") at https://klonr.ai.
We are the data controller of personal data we collect from our customers (you). For personal data of your fans that you upload or process through the Service, we act as your data processor — see Section 9 below.
Bedroom Traders Ltd, a private limited company registered in England and Wales (company number 14369814), with registered office at 20-22 Wenlock Road, London, England, N1 7GU, trading as Klonr.
Data Protection Officer: We do not have a designated DPO as we are not required to appoint one under UK GDPR Article 37. Privacy inquiries are handled directly by company leadership at klonraihelp@gmail.com.
When you use the Service to handle fan conversations, we process fan data on your behalf:
You are the data controller for this fan data. We act as your processor under UK GDPR Article 28. See Section 9.
Under UK GDPR / EU GDPR, we rely on the following legal bases:
We do not sell your personal data. We share it only with:
We may disclose personal data when required to comply with a valid legal request (subpoena, court order, regulator inquiry), to protect our rights or property, to investigate fraud, or to protect the safety of any person.
If we are involved in a merger, acquisition, or sale of all or part of our assets, personal data may be transferred. We will notify you and, where required, obtain your consent.
Your personal data may be transferred to and processed in countries outside the UK / EEA, including the United States (where Hostinger, Stripe, Anthropic, and Google are based).
Where data is transferred outside the UK or EEA, we rely on appropriate safeguards such as the UK International Data Transfer Agreement, EU Standard Contractual Clauses, or vendor adequacy decisions. You can request a copy of the safeguards by emailing klonraihelp@gmail.com.
| Data category | Retention period |
|---|---|
| Account data | Life of account + 90 days after closure |
| Payment records (UK accounting law) | 7 years from end of relevant tax year |
| Audit logs (billing, consent) | 7 years (chargeback defense + tax) |
| Conversation history (fan messages) | Life of account + 90 days, or earlier upon request |
| Server logs (IP, access) | 12 months |
| Email communications | 3 years |
When you use the Service to manage fan conversations, the fan data is processed under your control. You are the data controller; we are the processor. Under UK GDPR Article 28, the relationship between us is governed by the Terms of Service, which constitutes the data processing agreement (DPA).
As your processor, we will:
You acknowledge: you are responsible for the lawfulness of processing fan data, for providing the privacy notice to fans, and for handling fan data subject rights.
You have the following rights regarding your personal data:
To exercise any of these rights, email klonraihelp@gmail.com. We will respond within one month (extendable by two further months for complex requests). We may need to verify your identity before actioning a request.
If you are a California resident, you have additional rights:
Categories of personal information we collect are listed in Section 3. Categories of recipients are listed in Section 6. We do not sell your personal information and have not done so in the preceding 12 months. To exercise CCPA rights, email klonraihelp@gmail.com with subject line "California Privacy Request".
We implement appropriate technical and organisational measures to protect personal data, including:
No system is 100% secure. If we become aware of a personal data breach, we will notify the UK Information Commissioner's Office within 72 hours where required, and notify affected individuals where the breach is likely to result in a high risk to their rights and freedoms.
The Service is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us personal data, contact klonraihelp@gmail.com immediately and we will delete it.
We may update this Privacy Policy from time to time. Material changes will be notified to you by email and/or dashboard notice at least 14 days before they take effect. The "Last updated" date at the top of this page will reflect the most recent revision.
Privacy questions, requests to exercise rights, or complaints:
Email: klonraihelp@gmail.com
Postal: Bedroom Traders Ltd, 20-22 Wenlock Road, London, England, N1 7GU
If you are not satisfied with our response you may lodge a complaint with the UK Information Commissioner's Office at ico.org.uk or your local data protection supervisory authority.